I already had my RX from another doctor. I called another place to find out pricing, and although the receptionist said the correct courteous words (i.e. Thank you for calling... and Have a nice day), her tone of voice sounded condescending, and like she was bored. The prices were good, but I wasn't satisfied with the service it sounded like I would receive. I then called Vision Source, was greeted by an energetic and polite young lady, and decided right then that I would rather give my service to them! I had an appt to get the correct lenses ordered and was treated great. I took my glasses back in today to get the lenses put in my frames and got my glasses back in an hour! Each time I have dealt with anyone there, they have always provided courteous service, and seem to want to please customers! I appreciate great service, particularly when customer service has gone downhill in most places!
- Rob and Tammy White